Welcome to Tess Builds! These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and products. By visiting our site, creating an account, or making a purchase, you agree to be bound by these Terms. Please read them carefully before proceeding.

1. Introduction

• Tess Builds (“we,” “our,” or “us”) operates this website to offer creative supplies in Jewelry Making, Knitting & Sewing, Painting & Drawing, and Woodworking.

• By accessing our site or placing an order, you agree to comply with these Terms.

• If you do not agree, please refrain from using our website or services.

2. Eligibility

• You agree that the information you provide during registration or checkout is accurate, complete, and current.

3. Products and Availability

• We strive to ensure accurate descriptions, images, and specifications of our products. However, slight variations may occur.

• All products are subject to availability. We reserve the right to discontinue or modify items without prior notice.

• Prices and promotions are subject to change at any time.

4. Pricing and Payment

• All prices are listed in the currency displayed at checkout and include applicable taxes (if any), unless otherwise stated.

• We accept major payment methods as shown on our website.

• By submitting payment details, you confirm that you are authorized to use the chosen payment method.

• Orders will only be processed once full payment has been received.

5. Shipping and Delivery

• Orders are shipped in accordance with our Shipping Policy.

• Delivery timelines are estimates and may vary due to external factors beyond our control (e.g., courier delays, customs, weather conditions).

• Tess Builds is not liable for delays once an order has been handed to the carrier.

• International customers are responsible for customs duties, taxes, or import fees charged by their country.

6. Returns and Refunds

• Our Return and Refund Policy governs the process for returning or exchanging products.

• Items must meet eligibility requirements for a successful return.

• Refunds are processed to the original payment method once the returned product has been inspected and approved.

7. User Accounts

• If you create an account, you are responsible for maintaining the confidentiality of your login details.

• You agree to accept responsibility for all activities under your account.

• Tess Builds reserves the right to suspend or terminate accounts for misuse, fraudulent activity, or violation of these Terms.

8. Intellectual Property

• All content on our website—including but not limited to text, images, logos, graphics, product descriptions, and website design—is the intellectual property of Tess Builds.

• You may not copy, reproduce, distribute, or use our content for commercial purposes without prior written consent.

9. Prohibited Activities

You agree not to:

• Use our website for unlawful purposes.

• Misrepresent your identity or provide false information.

• Attempt to interfere with or disrupt the operation of our website.

• Copy or exploit product designs or content for unauthorized commercial use.

10. Limitation of Liability

• Tess Builds is not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or website.

• Our liability is limited to the value of the product purchased.

11. Indemnification

You agree to indemnify and hold harmless Tess Builds, its employees, partners, and affiliates from any claims, damages, or losses arising from your violation of these Terms or misuse of our products.

12. Third-Party Links

• Our website may contain links to third-party sites. These are provided for convenience only.

• Tess Builds does not endorse or take responsibility for the content, services, or policies of third-party websites.

13. Privacy Policy

• Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.

14. Changes to Terms

• Tess Builds reserves the right to update or modify these Terms at any time.

• Changes will be effective once posted on our website.

• Continued use of our services after changes means you accept the updated Terms.