Tess Builds (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you use our website, services, or purchase our products.

1. Information We Collect

We may collect the following types of information when you visit our website or place an order:

• Personal Information: Name, email address, phone number, billing/shipping address, and payment details.

• Account Information: If you create an account, we may store your login details and preferences.

• Usage Data: Information about your interactions with our website (IP address, browser type, device information, pages visited).

• Transaction Data: Order history, payment confirmations, and delivery details.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders.

• Provide customer support and respond to inquiries.

• Improve our products, services, and website experience.

• Send you updates, promotions, and newsletters (if you have opted in).

• Ensure website security and prevent fraudulent activity.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share it with:

• Service Providers: Shipping carriers, payment processors, and IT service providers to complete your transactions.

• Legal Requirements: Authorities if required by law or to protect our legal rights.

• Business Transfers: In case of mergers, acquisitions, or company restructuring, customer data may be transferred.

4. Data Security

We implement appropriate security measures (encryption, secure servers, restricted access) to protect your personal data from unauthorized access, misuse, or disclosure. However, no method of online transmission is 100% secure.

5. Data Retention

We retain your personal data only as long as necessary for business purposes, legal obligations, or dispute resolution. Once no longer needed, data is securely deleted.

6. Your Rights

You have the right to:

• Access, update, or correct your personal information.

• Request deletion of your personal data (subject to legal or contractual obligations).

• Withdraw consent to receive marketing communications.

7. Opt-Out Instruction

If you no longer wish to receive promotional emails, newsletters, or marketing updates from Tess Builds, you can:

• Click the “Unsubscribe” link in any of our emails.

• Contact us directly with the subject line “Opt-Out Request.”

Your request will be processed within a reasonable timeframe, and you will no longer receive marketing communications.

8. Third-Party Links

Our website may include links to external sites. Tess Builds is not responsible for the privacy practices or content of third-party websites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.